My MG Comet EV Isn't Working — What to Check First

MG's micro-EV the Comet is perfect for Indian city driving but its small 17.3kWh pack and entry-level electronics mean owners report a distinct set of issues.

This guide is built from real MG Comet EV repair cases handled at ev.care's workshops in Delhi (expanding to 30+ Indian cities by 2027). Every step below has been verified by our DIYguru-certified technicians — the same engineers who fix these vehicles for the country's leading EV fleets. If you're stuck on any step, our free 2-hour callback will diagnose it for you.

What this guide covers

• Comet EV not responding to gear selector
• Range showing 220km but reaching only 150km in real driving
• Charging slow even from 7.4kW wallbox
• Touchscreen showing "No Connectivity" for app features
• Doors not locking automatically when driving away

5 common MG Comet EV faults — and how to fix each

1. Comet EV not responding to gear selector

Step-by-step fix:

1. The rotary gear knob is software-gated.
2. Press brake firmly, ensure seatbelt is on, then twist.
3. If still no response, the gear-shift module needs a 60-second power cycle — switch off, lock, wait, unlock.

✅ DIY-friendly with patience

*If the symptom persists after these steps, book an ev.care technician →*

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2. Range showing 220km but reaching only 150km in real driving

Step-by-step fix:

1. Comet's range display uses the previous tank's average.
2. Drive 50km in your usual style, then look — the display recalibrates within 100km.
3. AC use drops range 20-25% in Delhi summers.

✅ DIY-friendly with patience

*If the symptom persists after these steps, book an ev.care technician →*

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3. Charging slow even from 7.4kW wallbox

Step-by-step fix:

1. Comet EV ships with a 3.3kW onboard charger only — even on a 7.4kW wallbox, it'll only pull 3.3kW.
2. This is a hardware limit, not a fault.
3. Full charge takes 7 hours from 10%.

✅ DIY-friendly with patience · ⏱ ~7 hours

*If the symptom persists after these steps, book an ev.care technician →*

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4. Touchscreen showing "No Connectivity" for app features

Step-by-step fix:

1. Comet uses an embedded SIM that drops in low-coverage areas.
2. App features (climate pre-cool, charge status) work only when the car has 4G signal.
3. Move to open area for a few mins, refresh.

✅ DIY-friendly with patience

*If the symptom persists after these steps, book an ev.care technician →*

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5. Doors not locking automatically when driving away

Step-by-step fix:

1. Auto-lock is disabled by default in Indian Comet EVs.
2. Enable: System → Vehicle → Auto Lock → ON.
3. Sets after 10 km/h.

✅ DIY-friendly with patience

*If the symptom persists after these steps, book an ev.care technician →*

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When DIY isn't enough — book an ev.care technician for your MG Comet EV

If a fault repeats after the steps above, if any dashboard error code is showing, or if you notice any unusual smell, heat, or sound from the battery pack — stop driving. MG Comet EV battery and motor faults compound: a minor BMS imbalance left untreated can kill the whole pack inside 6 months.

ev.care dispatches a DIYguru-certified technician to your location with a 2-hour callback. Diagnostic site visit is a flat ₹399, transparent quoted before any work begins. Common MG Comet EV repairs are covered under our Annual Care Plan.

• Book a MG Comet EV repair → — free 2-hour callback
• Get a MG Comet EV repair cost estimate →
• Annual Care Plan for MG Comet EV →

MG Comet EV troubleshooting — frequently asked questions

Q: Comet EV not responding to gear selector?

The rotary gear knob is software-gated. For a permanent fix, book a certified ev.care technician — most MG Comet EV repairs are covered under our Annual Care Plan, and our executive will confirm the cost on a free 2-hour callback.

Q: Range showing 220km but reaching only 150km in real driving?

Comet's range display uses the previous tank's average. For a permanent fix, book a certified ev.care technician — most MG Comet EV repairs are covered under our Annual Care Plan, and our executive will confirm the cost on a free 2-hour callback.

Q: Charging slow even from 7.4kW wallbox?

Comet EV ships with a 3.3kW onboard charger only — even on a 7.4kW wallbox, it'll only pull 3.3kW. For a permanent fix, book a certified ev.care technician — most MG Comet EV repairs are covered under our Annual Care Plan, and our executive will confirm the cost on a free 2-hour callback.

Q: Touchscreen showing "No Connectivity" for app features?

Comet uses an embedded SIM that drops in low-coverage areas. For a permanent fix, book a certified ev.care technician — most MG Comet EV repairs are covered under our Annual Care Plan, and our executive will confirm the cost on a free 2-hour callback.

Q: Doors not locking automatically when driving away?

Auto-lock is disabled by default in Indian Comet EVs. For a permanent fix, book a certified ev.care technician — most MG Comet EV repairs are covered under our Annual Care Plan, and our executive will confirm the cost on a free 2-hour callback.

Q: How quickly can ev.care reach me for a MG Comet EV repair?

Standard SLA is a 2-hour callback within Delhi service zones. Fleet customers on a Fleet Care plan get critical-priority 2-hour on-site dispatch. Outside Delhi, we partner with local DIYguru-certified workshops — call to confirm coverage in your city before booking.

Q: What does an ev.care diagnostic site visit cost?

A flat ₹399 for the diagnostic visit — covers up to 90 minutes of technician time at your location. If you go ahead with the repair, the ₹399 is adjusted against the final bill. No hidden charges, and pricing is confirmed before any work starts.

Q: Are MG Comet EV repairs covered under warranty?

Manufacturer warranty (typically 8 years / 1.6 lakh km on the HV battery, 3 years on the vehicle) covers genuine defects. ev.care handles out-of-warranty repairs and post-warranty annual care. For in-warranty issues we'll flag it on the diagnostic visit so you can route the claim correctly.

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*Last updated by the ev.care Service Team. Pricing varies by city, severity, and parts availability — always confirm on the free callback.*