Skip to content
ev.care
Troubleshooting
bounce bounce-infinity-e1 2-wheeler troubleshooting

Heads up — this guide is for the Infinity E1.

The Infinity E1 is sold in India. The troubleshooting steps below may still be useful — many EVs share components — but model-specific details (warranty, service network, parts availability) won't apply in your region.

Looking for region-specific help? Book a virtual inspection →

Bounce Infinity E1 Owner's Repair Guide — 5 Issues and Solutions

Bounce Infinity E1 not starting, range dropping, or charging slowly? 5 common faults with step-by-step fixes from ev.care's DIYguru-certified technicians.

ev.care Service TeamUpdated 20 May 2026

Don't want to DIY?

Get an EV expert on a virtual inspection call

Book a paid 30-minute video inspection with a DIYguru-certified EV expert — get a diagnosis and a parts list you can take to any local shop.

Bounce Infinity E1 is sold both with and without a battery (the swap model). Issues vary by which version you own.

This guide is built from real Bounce Infinity E1 repair cases handled at ev.care's workshops in Delhi (expanding to 30+ Indian cities by 2027). Every step below has been verified by our DIYguru-certified technicians — the same engineers who fix these vehicles for the country's leading EV fleets. If you're stuck on any step, our free 2-hour callback will diagnose it for you.

What this guide covers

5 common Bounce Infinity E1 faults — and how to fix each

1. Infinity E1 swap-version showing no battery

Step-by-step fix:

  1. Reseat the battery in the bay — should click twice.
  2. The lower contact corrodes faster than the upper; clean with isopropyl alcohol every 6 months.

✅ DIY-friendly with patience

If the symptom persists after these steps, book an ev.care technician →


2. Range significantly below 85km claim

Step-by-step fix:

  1. Real-world 55-65km is typical.
  2. Below 50km, the cells have drifted.
  3. Swap version: just swap the battery at any station.
  4. Buy-with-battery owners: warranty rebalance.

✅ DIY-friendly with patience

If the symptom persists after these steps, book an ev.care technician →


3. Charger LED not turning on

Step-by-step fix:

  1. Bounce's chargers have a known fuse-blow issue at high ambient temps.
  2. Check the 5A fuse inside the charger casing (4 screws). ₹15 part.

✅ DIY-friendly with patience · 💰 ₹15

If the symptom persists after these steps, book an ev.care technician →


4. Display dim in sunlight

Step-by-step fix:

  1. Stock LCD has poor visibility.
  2. No software fix; an anti-glare film (₹150) helps significantly.

✅ DIY-friendly with patience · 💰 ₹150

If the symptom persists after these steps, book an ev.care technician →


5. Side stand sensor not deactivating

Step-by-step fix:

  1. Sensor magnet falls off after impact (curb / pothole).
  2. Glue with epoxy — DIY ₹50 + 30 mins.

✅ DIY-friendly (basic tools) · ⏱ ~30 mins · 💰 ₹50

If the symptom persists after these steps, book an ev.care technician →


When DIY isn't enough — book an ev.care technician for your Bounce Infinity E1

If a fault repeats after the steps above, if any dashboard error code is showing, or if you notice any unusual smell, heat, or sound from the battery pack — stop driving. Bounce Infinity E1 battery and motor faults compound: a minor BMS imbalance left untreated can kill the whole pack inside 6 months.

ev.care dispatches a DIYguru-certified technician to your location with a 2-hour callback. Diagnostic site visit is a flat ₹399, transparent quoted before any work begins. Common Bounce Infinity E1 repairs are covered under our Annual Care Plan.

Bounce Infinity E1 troubleshooting — frequently asked questions

Q: Infinity E1 swap-version showing no battery?

Reseat the battery in the bay — should click twice. For a permanent fix, book a certified ev.care technician — most Bounce Infinity E1 repairs are covered under our Annual Care Plan, and our executive will confirm the cost on a free 2-hour callback.

Q: Range significantly below 85km claim?

Real-world 55-65km is typical. For a permanent fix, book a certified ev.care technician — most Bounce Infinity E1 repairs are covered under our Annual Care Plan, and our executive will confirm the cost on a free 2-hour callback.

Q: Charger LED not turning on?

Bounce's chargers have a known fuse-blow issue at high ambient temps. For a permanent fix, book a certified ev.care technician — most Bounce Infinity E1 repairs are covered under our Annual Care Plan, and our executive will confirm the cost on a free 2-hour callback.

Q: Display dim in sunlight?

Stock LCD has poor visibility. For a permanent fix, book a certified ev.care technician — most Bounce Infinity E1 repairs are covered under our Annual Care Plan, and our executive will confirm the cost on a free 2-hour callback.

Q: Side stand sensor not deactivating?

Sensor magnet falls off after impact (curb / pothole). For a permanent fix, book a certified ev.care technician — most Bounce Infinity E1 repairs are covered under our Annual Care Plan, and our executive will confirm the cost on a free 2-hour callback.

Q: How quickly can ev.care reach me for a Bounce Infinity E1 repair?

Standard SLA is a 2-hour callback within Delhi service zones. Fleet customers on a Fleet Care plan get critical-priority 2-hour on-site dispatch. Outside Delhi, we partner with local DIYguru-certified workshops — call to confirm coverage in your city before booking.

Q: What does an ev.care diagnostic site visit cost?

A flat ₹399 for the diagnostic visit — covers up to 90 minutes of technician time at your location. If you go ahead with the repair, the ₹399 is adjusted against the final bill. No hidden charges, and pricing is confirmed before any work starts.

Q: Are Bounce Infinity E1 repairs covered under warranty?

Manufacturer warranty (typically 8 years / 1.6 lakh km on the HV battery, 3 years on the vehicle) covers genuine defects. ev.care handles out-of-warranty repairs and post-warranty annual care. For in-warranty issues we'll flag it on the diagnostic visit so you can route the claim correctly.


Last updated by the ev.care Service Team. Pricing varies by city, severity, and parts availability — always confirm on the free callback.

Considering this EV?

See the full Bounce Infinity Infinity E1 guide

Pricing, range, battery specs, pros & cons, total cost of ownership, and competitor comparison — everything you need before buying.

Still stuck? Talk to an EV expert.

DIYguru-certified EV experts have diagnosed thousands of EVs. Book a virtual inspection and get a parts-and-procedure plan you can hand to any local shop.

WhatsApp